RESPONSE: Wells Fargo Staff Adds Context To San Francisco Coronavirus Patient And Policies
The Wells Fargo Advisors coronavirus case made its way to national news yesterday and continues to reverberate across the industry. In fact, there are still tips making their way into our texts and inbox regarding further actions at the financial district location in San Francisco. Goldman Sachs and Morgan Stanley have forwarded statements to advisors and staff as of late yesterday with several options for personnel to avoid any sort of undue panic.
In the midst of the news that we posted around 1AM yesterday, we received a communication from Wells Fargo and their corporate communications team. In the interest of full disclosure we are going to post that communication below, unedited:
“Good morning – I saw your article reporting about a Wells Fargo employee at 555 California Street. I’d like to provide you with the facts via our statement.”
“On Saturday, March 7, Wells Fargo was informed by the San Francisco Department of Public Health (SFDPH) that an employee working on the 23rd floor at 555 California Street in San Francisco has tested positive for COVID-19. The employee is at home while their health is being closely monitored by their doctor and public health authorities. We wish our colleague a full and speedy recovery and will provide our full support.”
“Our first priority remains keeping Wells Fargo employees and customers safe and well-informed. After being notified that the employee had prolonged, close contact with an individual with a confirmed case of COVID-19, we performed enhanced cleaning at the location and asked employees who work on the floor to work from home on Friday, March 6. Following guidance from the SFDPH, we have asked all employees who were in prolonged, close contact with the individual to not come into the office for the next 14 days. With the location now thoroughly cleaned and identified employees not coming into the office for 14 days, the location will resume normal operations on Monday, March 9. This situation does not impact other Wells Fargo locations in San Francisco.”
“We continue to follow all public health guidance, and we remain focused on meeting the needs of our customers while reducing the risk to our employees and customers.”
Our sourced reporting was confirmed not only by Wells Fargo, but across financial media, Bloomberg, CNBC, TheStreet, etc. We will have more shortly in regards to further reporting on the coronavirus ‘on the ground’ across wealth management. Stay tuned.